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Apply for information

On this page, donor-conceived people, their parents and donors can find out how to apply to us for information. Applying for information is free of charge.

Due to COVID-19, we cannot currently process any applications for information.

We’re keen to restart the Opening the Register and Donor Sibling Link services as soon as possible. We appreciate the impact that suspending the service has on individuals who are waiting to access information, and we thank you for your patience.

In order to provide you with accurate information from the HFEA Register on the year of birth and sex of any children born from a particular donation, we contact the fertility clinic where a donor was registered to verify this information.

These services depend on a series of quality assurance checks being completed, which involves support from clinics. As such, we cannot restart the service until clinics are fully operational. We estimate it will be several months before sufficient support is available across the sector to enable the OTR and DSL services to restart.

Please keep checking our website for updates of when we are able to start processing applications again. 

If you have already submitted an application, you will need to contact us when we reopen using the below details to confirm that you’d like your application to be processed.

Should you have any further enquiries, about this or any other donor related matter, please do not hesitate to contact us on 020 7291 8200 or by emailing


Review date: 19 May 2022

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